Airtel is advocating for regulatory consultations, offering its assistance to the RBI in formulating frameworks that would hold Over-the-Top (OTT) platforms accountable for ensuring consumer safety, particularly in financial communications. Airtel, in a letter to RBI, expressed concerns regarding the growing security risks associated with OTT platforms, stating that achieving SMS-like protection levels on these platforms is “impossible.” They highlighted that fraudulent links transmitted through OTT channels are more difficult to detect and intercept before reaching users, making these channels particularly vulnerable in the battle against online scams.
Airtel wants RBI to ban financial messages on WhatsApp, other OTT platforms: Here’s why
