Forget “10-minute delivery”—Zepto customers are now demanding “safe delivery.” The ultra-fast grocery app is facing a massive wave of criticism and official action following a series of damning incidents exposing serious flaws in its food safety and quality control, culminating in a stomach-churning viral video and the suspension of a key warehouse license.
Zepto in hot water: Viral rotten food video and licence suspensions spark food safety firestorm
